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Billing and Payments

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Billing & Payment Q&A

Fire Permits, Inspections & Life Safety Fees

First Due
Zero Credit/Debit Card Fees

Fullerton Fire has partnered with First Due to provide a secure, modern payment experience. The Fire Department now handles all credit/debit processing fees on your behalf – there are no additional costs to pay your invoice online.

General Billing Information

How will I receive my invoice?

Invoices are sent directly to you via email or U.S. Mail to ensure secure access to your billing information. Emailed invoices will arrive from: fireprevention@alerts.fullertonfire.org

How do I pay my invoice?

Your invoice contains specific instructions for two easy payment methods:

  • Online Portal: Use the secure URL or scan the QR code on your invoice to pay via Credit Card, Debit Card, or ACH bank withdrawal.
  • By Check: Mail a check made out to the City of Fullerton to the address listed on your invoice.
Is the online payment portal secure?

Yes. Each invoice includes a unique URL and QR code that directs you to a safe, encrypted payment portal. Always verify that emailed invoices come from our official sender address.

How to Read Your Invoice

Sample First Due Invoice with markers for Invoice Number, Type, and QR Code

Fee Schedules & Support

Where can I find the current fee schedule?

The City Council adopts an updated fee schedule annually. You can view the current list of Fire Department fees here:

View Current Fee Schedule »
What if I have questions about my invoice?

If you have any questions or concerns regarding a bill you have received, please don't hesitate to contact the Fire Prevention Division at (714) 738-6500.