The Paramedic Subscription Program is an optional membership program that offers enrolled eligible households, businesses, and non-resident students the ability to pay a low annual fee to reduce the risks of incurring out-of-pocket expenses for eligible EMS/Paramedic services provided by the City.

Frequently Asked Questions (FAQ)

Q: How do you enroll?

A: Please enroll online at https://www.cityoffullerton.com/paramedic.

Q: What is the cost of membership?

A: The annual membership fee is $46 per household and covers up to ten people living at the same address. All household members must be enrolled at the time of registration to be eligible. If Emergency Medical Services are billed, the names of those receiving services will be verified against the enrolled list through insurance records.

Q: What does the Program cover?

A: For enrolled members who are transported, the Paramedic Subscription Program provides a “Standard Membership Credit” of up to $883.00 to be applied to your bill. If Emergency Medical Services are provided, your insurance will be billed first. This credit is then applied to reduce or eliminate your remaining out-of-pocket expenses like co-pays or deductibles. Membership covers unlimited incidents throughout the year for you and all members of your household.

Q: What is the value of the membership benefit?

A: The Standard Membership Credit is valued at up to $883.00 per incident. This amount is based on the combined value of the City's primary EMS fees for the 2025-26 fiscal year: the First Responder Fee ($294.00) and the ALS Paramedic Assessment & Treatment fee ($589.00).

Q: How does the Program work if I have Medicare?

A: Residents with Medicare coverage are eligible for Program membership. The Standard Membership Credit can be applied to cover out-of-pocket costs, such as co-payments or deductibles, that may remain after Medicare pays its portion. However, many Medicare recipients have supplemental insurance plans that already cover these costs. We recommend reviewing your specific supplemental policy to determine if this program is a good value for you.

Q: How does the Program work if I have Medi-Cal?

A: A household is ineligible for program membership if all members of the household are enrolled in Medi-Cal. This is because Medi-Cal generally covers all costs, and the program would not provide an additional financial benefit.

Q: Can I join the Program after receiving services and have the EMS fees waived?

A: No, membership coverage is not retroactive. However, FY 2024-2025 members will be extended until August 15 to account for the fact that enrollment was delayed this year.

Q: Am I still covered if I join the program and move to a new residence within the City?

A: Yes, but you must notify the Fullerton Fire Department of your new address to ensure your records are accurately maintained.

Q: If I join the program and then move away from the City of Fullerton, will my fee be refunded?

A: No. The fee is non-refundable.

For additional questions regarding the Paramedic Subscription Program, please call (714) 738-6341.