Your insurance is billed first whenever you received emergency medical services. The program then provides a Standard Membership Credit of up-to $883.00 to reduce or eliminate remaining out-of-pocket expenses.

Medicare recipients are eligible. The credit can cover co-payments or deductibles remaining after Medicare pays. If you have a supplemental insurance plan that already covers these costs, we recommend reviewing your policy to determine if this program adds value for you.

Households where all members are enrolled in Medi-Cal are generally ineligible, as Medi-Cal typically covers these costs in full, providing no additional financial benefit from this program.

No, coverage is not retroactive. However, FY 2024-2025 memberships are extended to August 15 to ensure continuous coverage during this year's transition period.

If you move within Fullerton, please notify the Fire Department to update your records. Membership fees are non-refundable if you move outside city limits.