Fullerton, CA
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Utility Services Division
303 W. Commonwealth Ave.
1st Floor, Central Cashier
Fullerton, CA 92832
714-738-6890
Payment drop box is located on the north side of City Hall.
Spanish Assistance
Para asistencia o informacion en español, por favor llame
714-738-6890
Hours of Operation
Monday - Thursday
7:30AM - 5:00PM
Every other Friday
7:30AM - 4:00PM
We are closed every other Friday.
Utility Services
You may pay your Utility Services bill online, by mail, or on the phone at (714) 738-6890.
The Utility Services Division provides for the billing, collection, and data management of all utility accounts for water, sanitation, sewer, trash, and paramedic subscription services. All customer inquiries regarding billing of these services are handled within this area.
Public Works Fees- Water Utility
Effective July 1, 2025
| Starting and Ending Service | Charge | |||
| Service Establishment Charge | $24.00 | |||
| Service Turn on Charge- Furture Date | $67.00 | |||
| Service Turn on Charge- Same Day Request | $96.00 | |||
| Service Turn on Charge- Outside of Regular Business Hours | $432.00 | |||
| Move In/Out Date Change | $18.00 | |||
| Move In/Out Date Change- When Meter is Locked | $53.00 | |||
| Late Charge and other Collections Charges: | ||||
| Charge | ||||
| Late Charge | $21.00 | or 10%, whichever is greater | ||
| Special Posting/Shutoff Charge | $83.00 | |||
| Reconnection Charge | $73.00 | |||
| Reconnection Charge- Day of Request | $98.00 | |||
| Reconnection Charge- Outside of Regular Business Hours | $432.00 | |||
| Other Misc Charges: | ||||
| Charge | ||||
| Check Read Charge | $76.00 | |||
| Damaged/Cut Lock Fee | $95.00 | |||
| Inaccessible Meter Charge | $70.00 | |||
| Inaccessible Meter Rebill | $101.00 | |||
| Meter Reinstallation Fee | $142.00 | |||
| Meter Test Fee- 1" Meter or Smaller | $303.00 | |||
| Meter Test Fee- 1 1/2" Meter and 2" Meter | $248.00 | |||
| Returned Item | $25.00 |
Emergency Telephone Assistance
The after-hours emergency contact for water, streets, traffic, sewer, storm drain or park service is (714) 738-6897. For emergencies requiring Police, Fire, or Paramedic assistance, call 9-1-1.