Key Public Works Services & Programs
during the Governor’s “Safer At Home” order
The City of Fullerton Public Works continues to operate during the COVID-19 public health emergency and takes pride in serving the people of Fullerton. We are here to serve you as always!
City Hall is Open with Limited Access for in-person utility payments or if you have appointments to process approved permits. All other development related activities are conducted by phone, email, postal delivery services (USPS, FedEx, etc.). To schedule appointment with Engineering, contact (714) 738-6845 or email PWPermits@cityoffullerton.com.
Basque Yard is open with regular office hours from 6:30AM to 4PM. We ask you to wear a face covering to enter the premise and practice social distancing. For the latest information on the City’s response to COVID-19 and other resources, please visit the City’s website HERE.
Graffiti Removal Hotline (714) 738-3108 or report via myFullerton app
Installing new HVAC into the Library Conference Center Maintenance Crews:
Our maintenance crews at City facilities have increased sanitation standards using heavy-duty disinfectant in areas with high levels of public contact. Carpenters, plumbers, glaziers and other trades workers who repair civic buildings and public infrastructure are on call to respond to emergencies.
Construction management & Inspection: CIP projects continue with some expected delays. Inspections are available by appointment ONLY. Please call Engineering Inspector designated for the project to make an appointment (the inspector’s name and phone number can be found on the permit). However, out of caution, if you are showing symptoms, we kindly ask that you refrain from scheduling inspections.
Engineering: Engineering counter at the City Hall is closed for walk-in, in-person visits. However, the counter is open for in-person visits for those who have an appointment. To schedule appointment with Engineering, please contact (714) 738-6845 or email to
Plan checks/reviews and development applications can be accepted via email at PWPermits@cityoffullerton.com or in a DROPBOX outside of City Hall.
Permit applications, submission of plan checks, and inspections are available BY APPOINTMENT ONLY. Please call (714)738-6845 to make an appointment.
Public Works/Engineering Inspections can be scheduled by calling the Assigned Inspector.
Contact information can be found on the permit. Inspections will continue to occur, however, out of an abundance of caution, if you are ill, we would ask that you refrain from scheduling inspections.
All payments will be accepted via credit card processing form. Contact Engineering Main Line at 714-738-6845 for inquires.
For specific contact information for each department, click HERE.
Equipment & Vehicles: Our onsite mechanic shops are in full operation. Our certified and experienced mechanics continue to provide technical services to the entire City fleet including fire trucks, police cars, and other heavy equipment.
Landscape & Tree Maintenance: Fullerton Landscape and Tree Maintenance crews are responding to tree emergencies. Routine tree and median maintenance and inspections are ongoing but limited. Tree pruning and sidewalk repairs by contractors are in operations. To report any fallen trees and request services, please call (714) 738-6897 or use myFullerton app.
Service Requests: Service requests for non-emergency issues can be submitted through "myFullerton" app. This service can be used to report potholes, graffiti removal, illegal dumping, and street light malfunctions, among other issues. Issues may also be reported by phone at (714) 738-6897 or email email@example.com.
The Graffiti Removal Hotline will continue to be in service-- 714-738-3108.
Sewer Services: All crew members are on rotating schedule. Normal level of services are provided to ensure the proper operation and minimal blockage of 320 miles of sewer system.
Street cleaning and repairs: Street cleaning operations are an essential service with prioritized health and safety concerns. Crews continue to be on the ground 24/7. Limited street repair crew is available to address safety-related pavement issues, such as sinkholes and significant potholes. The backlog of other service requests will be addressed based on their priority and staff availability.
Street Sweeping: In a time where sanitation is crucial, the City works closely with our contractor, CleanStreet, providing street sweeping on a regular schedule. We have increased sanitation standards to keep the streets clean and litter out of the storm drains.
Trash & Recycling Services: Trash pick-up, curbside recycling and yard waste collection services will continue as usual. No interruption expected at this time. Effective 5-18-2020, bulk and e-waste programs are no longer suspended. For services and any questions, please contact Republic Services, at 714-238-3300. Republic Services has suspended walk-in customer service until further notice.
According to the Governor's Executive Order N-54-20, California has temporarily suspended the single-use carryout bag ban as well as enforcement of bottle and can takeback requirements. Local retailers and recycling centers may determine whether or not to close or stop redeeming CRV during this time. We advise to call ahead before bringing CRV containers for redemption. For more info, visit CalRecycle webpage (https://calrecycle.ca.gov/markets/covid-19).
Water System Operations: All crew members are on a 9-80 work schedule with every other Friday off. Service levels remaining the same to ensure that all City residents, businesses, and industries have uninterrupted access to clean and safe water.
Meter shop staff continues to perform meter reading duties and respond to service calls during normal hours of operation and callouts after hours. The team continue to manage water services based on residents’ needs, post water service accounts, replace water meters/lids, and perform any repairs/tests.
Water Production & Storage staff continues to perform a variety of field lab sampling as required by the State for our wells, reservoirs, chlorine facilities, and water distribution system, so the City can produce an adequate and safe water supply to meet normal, peak, and emergency demands.
Water Distribution staff continues maintenance and repair of the water transmission and distribution system including 430 miles of water pipeline, over 31,500 metered services, 4,000 fire hydrants, and 12,000 valves.