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Residential Resources Covid19

Residential Resources Covid19

COVID-19 Resident Resources

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Welcome to the City of Fullerton's COVID-19 Resident Resource webpage. Please refer to this information below and check it regularly for updates. If you have any questions or wish to add anything to this webpage, please contact alivas@cityofullerton.com

Rent, Housing, and Tax Relief Guidance

Commercial and Residential Eviction Moratorium

The Fullerton City Council voted to pass an eviction moratorium ordinance in response to the pandemic emergency related to the spread of COVID-19. The moratorium includes both residential and commercial tenants with a 180-day deferral period. Please see the following FAQ sheet for more detail. The City has also provided a checklist and sample letter to assist tenants in complying with the moratorium ordinance requirements. FAQ sheet, checklist and sample letter are available in Korean and SpanishClick here for more information and a link to the Moratorium Ordinance.

California 90-Day Mortgage Payment Relief

For those economically impacted by COVID-19, you may be eligible for a 90-day grace period to make mortgage payments. Click here for information.

Coronavirus Tax Relief

The IRS has established a special section focused on steps to help taxpayers, businesses and others affected by the coronavirus. The deadlines to file and pay federal income taxes are extended to July 15, 2020.

Onward California

Have you lost your job due to the COVID-19 pandemic? OnwardCA offers a one-stop resource for those who have lost their jobs to connect with resources for life essentials (such as food, shelter, child care etc.), skill training, and job searching.

Statewide Resources

Disability Insurance: An individual unable to work due to medical quarantine or illness related to COVID-19 may qualify for disability insurance.

Paid Family Leave: An individual unable to work because the person is caring for an ill or quarantined family member with COVID-19 may qualify for paid family leave.

Paid Sick Leave: If an individual or an individual's family member is sick or undergoing preventative care when civil authorities recommend quarantine may be eligible for paid sick leave.

Unemployment Insurance: An individual who has lost a job or had hours reduced for reasons related to COVID-19 may qualify for unemployment insurance.

Worker's Compensation: An individual unable to perform usual job duties after contracting COVID-19 at work may be eligible for worker's compensation benefits.

Utility & Internet Resources

Internet Assistance

Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households. ***Families will need to remember to cancel the service after 60 days or they will be charged.

Electricity Bill Assistance Programs

Southern California Edison: SCE is temporarily suspending service disconnections and waiving late fees by request. If you have lost your job recently or your income has changed due to COVID-19, you may also qualify for a reduced energy rate. 

Community Action Partnership Orange County: Low-Income Home Energy Assistance Program (LIHEAP) to assist low-income households that pay a high portion of their income to meet their energy needs.

Natural Gas Bill Assistance

SoCal Gas has suspended service disconnections until further notice. If your household income has recently changed, you may qualify for 20% off your natural gas bill. Apply online today.

Food Resources

Stay Home. Save Lives. Check-In.

Governor Newsom launched a campaign to protect the health and well-being of older Californians during the COVID-19 pandemic. Newsom urges Californians to help combat social isolation and food insecurity among Californians who are over the age of 65.

COVID-19 Emergency Allotment for CalFresh Recipients

For CalFresh recipients, an Emergency Allotment (EA) will be issued on Electronic Benefit Transfer Cards (EBT) on May 10th for any household that received CalFresh in the month of April. The amount of the EA will vary by household and maybe even by month. For questions on CalFresh, please call 1-877-547-FOOD (3663) or to apply visit getcalfresh.org.


Find Free Food in Orange County

Find local soup kitchens, food pantries, home-delivered meals, congregate meals and after-school meals for yourself or the rest of your family.

Dispensa de Alimentos

무료 식품 배급 

Senior Resources

"Hello Neighbor" Postcard

This is an easy way to see if your elderly neighbors need assistance getting essential supplies like food, medicine and to help avoid feelings of loneliness and isolation. Click the image to print and exchange it with your neighbors. Additional information can e found at the County of Orange's Office of Aging webpage.

Orange County Office of Aging Call Center

Information and Assistance staff are available to take calls at 1-800-510-2020 during the following hours of operation: Monday - Friday from 8 am to 8 pm. The Call Center is staffed and operated by caring, skilled, bilingual and bi-cultural information assistance professionals who can assess situations and offer resources tailored to meet individual needs. The Call Center has translation in over 240 languages.

Legal Support 

Community Legal Aid SoCal

Do you have a question about housing, custody, employment or other issues due to COVID-19? Community Legal Aid SoCal is offering free legal advice to those who may need it.

Call 1-800-834-5001

Mental Health Support 

During the COVID-19 crisis, we are faced with disruption in our lives, disappointment, uncertainty, isolation, financial worries and concern for our health the health of our loved ones. This can especially impact individuals and families living with a behavioral health condition. Services are available to you to assist in coping with the emerging stresses that are impacting our lives.

CDC Tips for Stress and Coping During COVID-19

Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Here are some tips from the CDC about coping with stress and anxiety.

OC WarmLine

The WarmLine provides confidential 7-day a week telephone support service for anyone who has concerns about mental health, substance use, is lonely or confused, or who needs information about available mental health services. Phone is 877-910-WARM (6412) a live chat is also available at namioc.org

Suicide Prevention Hotline

Suicide Prevention Hotline provides toll-free, 24-hour, immediate, over-the-phone suicide prevention services to anyone who is in crisis experiencing suicidal thoughts. If you or any loved ones are thinking about suicide, call the National Suicide Prevention Lifeline at 800-273-TALK (8255).

Family First Coronavirus Response Act (FFCRA)

While the full legislative package includes many provisions, including free coronavirus testing, food assistance, and medical services budget increases, some aspects apply to businesses and employees. Changes include requiring some employers to provide paid sick leave, paid family and medical leave along with tax credits for the paid leave, and expansion of unemployment insurance. These provisions apply to only businesses with fewer than 500 employees. If a business has fewer than 50 employees, exemptions may apply.

On April 1, 2020, the U.S. Department of Labor announced new action regarding how American workers and employers will benefit from the protections and relief offered by the Emergency Paid Sick Leave Act and Emergency Family and Medical Leave Expansion Act, both part of the Families First Coronavirus Response Act (FFCRA). The Department’s Wage and Hour Division (WHD) posted a temporary rule issuing regulations pursuant to this new law, effective April 1, 2020.  For more information, see https://www.dol.gov/agencies/whd/ffcra.

FFCRA will help the United States combat and defeat COVID-19 by reimbursing American private employers that have fewer than 500 employees with tax credits for the cost of providing employees with paid leave taken for specified reasons related to COVID-19. The legislation will ensure that workers are not forced to choose between their paychecks and the public health measures needed to combat the virus, while at the same time reimbursing businesses.

FCCRA Fact Sheets




Revised:  4/13/2020