What does the false alarm program do?

• Encourages the proper maintenance of alarm systems
• Reduces the number of false alarms
• Deploys Police Department resources in a more effective manner
• Decreases the potential danger created by false alarms for responding officers—and anyone the officers find at your premises

What can you do to reduce false alarms?

• Make sure those operating your alarm are familiar with alarm system operations.
• Secure doors and windows before turning on system.
• Beware of changes in the environment (i.e., new animals, design changes, seasonal decorations, plants, etc).
• Notify monitoring facility of any and all changes (i.e., houseguests, name changes, change in phone number or contact information, new employees, termination of employees, etc).
• Equipment should be routinely inspected and maintained by qualified personnel.

What are the most frequent human errors that cause false alarms?

• Use of incorrect keypad codes.
• Failure to train other authorized users.
• Failure to secure doors and windows before turning on alarm.
• Failure to notify monitoring facility of unscheduled openings or closings (for businesses using set schedules).
• Failure to update authorized personnel list with monitoring facility.

What are the most frequent equipment problems that cause false alarms?

• Improper application or installation of interior motion detectors.
• Improper application or installation of outdoor beams.
• Improper charging or checking of batteries.
• Faulty equipment (i.e., panels, detectors, key pads, etc).