Public Information Office

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The City of Fullerton's Public Information Office is a division of the City Manager's Office. The primary function is to coordinate all external communication between the City and citizens. The Public Information Office is responsible for news releases, social media, community outreach, and general information management.

The Public Information Office works closely with the City Council, City departments, news media, the public and other government agencies to assist in building a more open and accessible city government. It is the City's official information outlet to media related inquiries.

The Police Department has a Public Information Officer that addresses police and crime related matters. You may call (714) 738-6779 or visit Fullerton Police website for further inquires.

Members of the media who have questions regarding Fire related emergency incidents should contact Emergency Preparedness Coordinator, Kristi Hofstetter Batiste at kristi.hofstetterbatiste@fullertonfire.org or by calling (714) 446-1454.

NEW SOLID WASTE SERVICES RATE ADJUSTMENT BEGINNING JULY 1, 2026

Effective March 3, 2026, the City of Fullerton entered into a new Waste Infrastructure System Enterprise Agreement with the County of Orange, establishing updated municipal solid waste disposal rates for a ten-year term ending June 30, 2036.
Post Date:06/30/2026 10:37 AM

 Environmental Services

Effective March 3, 2026, the City of Fullerton entered into a new Waste Infrastructure System Enterprise Agreement with the County of Orange, establishing updated municipal solid waste disposal rates for a ten-year term ending June 30, 2036. Several other Orange County municipalities have also entered into this regional agreement.

Beginning July 1, 2026, the Fiscal Year 2026–2027 solid waste services rates for all residential and commercial customers will increase beyond the standard Annual Consumer Price Index (CPI) service adjustment. The residential single‑family and multi-family basic rate will increase from $27.29 to $30.78. The commercial rate for customers with a three‑cubic‑yard bin, serviced once per week, will increase from $239.73 to $263.37.

The rate adjustment includes two components. The first is the upcoming fiscal year’s 3.22% Annual CPI service adjustment, as outlined in Section 24.5 of the City’s current Solid Waste Handling Services contract with Republic Services. The second reflects a significant 53.11% increase resulting from the County of Orange Waste & Recycling’s (OCWR) new landfill disposal rates. Disposal rates are determined at County Landfills by OCWR, which are pass-through costs paid by ratepayers, and reflects their cost of operation, maintenance, infrastructure, and costs related to legislative mandates. The City of Fullerton does not have authority over OCWR’s disposal rates.

More details on the WISE Agreement can be found on the City’s Solid Waste & Recycling webpage: Solid Waste & Recycling | Fullerton, CA

For further inquiries about the disposal portion of the rates, please contact OCWR by calling (714) 834-4000, or sending an email to info@ocwr.ocgov.com.

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