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Graffiti Removal
The City recognizes graffiti as a serious problem. We have set up a special 24-hour graffiti hotline to report graffiti vandalism - (714) 738-3108. Please be prepared to give us the exact location of the graffiti. You do not need to give us your name or phone number. Graffiti is usually removed within three days; however, if the graffiti is obscene or racist, we will make a special effort to remove it as soon as possible. Citizens may also report graffiti by sending an email message to GraffitiH@ci.fullerton.ca.us. Our crew removes graffiti from city-owned property. We generally do not remove graffiti on private property that doesn't face a public area - that is the property owner's responsibility. In these instances we will send a technician out to make a determination if it is the City's responsibility or the owners. If a property owner fails to remove the graffiti within a reasonable time, you may call Code Enforcement at (714) 738-6540 to lodge a complaint. If the property belongs to another public agency, (such as county or state) we will report it to the proper agency. Citizens may also report failure to remove graffiti by sending a email message to GraffitiH@ci.fullerton.ca.us. |
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Who Removes Graffiti?
Graffiti is removed by City personnel. The Maintenance Services Department has designated three employees and two trucks equipped with graffiti removal materials to clean up graffiti. To have graffiti removed, call the 24-hour Graffiti Hotline at (714) 738-3108.
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How is Graffiti Removed?
When the graffiti technician arrives at the graffitied site, he will inspect the damage and determine the proper method for removal.
- Water Blasting
High pressure water blasting may be used to remove graffiti from walls, sidewalks, or buildings. However, water blasting is not always practical. Repeated water blasting wears away the wall's surface and over time will cause deterioration. If a wall is continually marked with graffiti, the technician will usually paint out the graffiti.
- Paint-Out
If the decision is made to paint out the graffiti, the graffiti technician will select the closest match possible to the graffitied item. The graffiti truck is stocked with several paint colors so it is almost always possible to find a very close match.
- Biodegradable Chemicals
Certain surfaces can be cleaned with a biodegradable chemical. This type of removal is usually used on metal or glazed surfaces and for relatively small amounts of graffiti.
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When is Graffiti Removed?Graffiti is removed during the regular operating hours of the Maintenance Services Department:
Monday through Thursday—6:30 a.m. to 4:00 p.m.
Alternate Fridays - 7:00 a.m. to 3:30 p.m.
(The City is closed every other Friday)
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How Quickly is Graffiti Removed?The response time may vary by a few days either way, depending on when the request for removal is placed. However, on the average, it takes three working days or less for graffiti to be removed once it has been reported. If you notice it has been over three days and the graffiti is still there, please call the graffiti hotline to let us know. It may be that the graffiti technician could not locate or access the graffiti, or perhaps the same location was graffitied again.
Although much of the technician's work is based on citizens' requests for service, he also removes graffiti he observes while traveling between graffiti sites.
Quick Response
If you report graffiti that is profane or a racial slur, the Maintenance Services Department makes a special effort to remove it the same day the request is placed. If the request is made after hours, it will be handled promptly on the following business day.
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