Water Customer Service handles requests for water service and customer inquiries, and provides computer processing of water payments.

For information in English or Spanish, call (714) 738-6890

For Billing Inquiries or to establish or discontinue Water Service, call (714) 738-6890

Our operating hours are:
7:00 a.m. to 5:30 p.m. Mon-Thurs
7:30 p.m. to 5:00 p.m. Friday
We are closed on alternate Fridays

For Water Emergencies after hours, call (714) 738-6700

INFORMATION NEEDED FOR WATER APPLICATION:

Name
Address
Home Telephone Number
Employment Information
Emergency Contact Person
Landlord's name, address and telephone number (if renting)

Your first water and trash bill may be received anywhere from two to 62 days from the start of service.

Your meter will then be read on approximately a 60-day cycle, and you will receive your bill within seven days after the date of meter reading. There will be a service connection fee on your first bill.

If you believe the City has made an error in your bill, or if you question your obligation to pay the bill, you may contact the Water Customer Service Office at 738-6890 within 15 days of the billing date.