1) A touch-tone telephone
2) A site-specific permit number
3) An inspection code (a list of all codes can be found in this brochure)

Press 1	To schedule an inspection
Press 2	To cancel an inspection
Press 3	To obtain inspection results
Press 0	To transfer to staff
Press #	To disconnect and hang up
Press *	For additional information

The Voice Permits™ system will prompt you through the steps below during your call. You may perform multiple transactions during each call. At the end of the call you will be issued a confirmation number. We recommend you keep a record of confirmation numbers and associated transactions in case they are needed for future reference.

• Enter the permit number, followed by the # key. The system will confirm this permit by repeating the site address and permit number.
• Enter the inspection code from the list on the outside of this brochure.
• Enter the inspection date. The cut-off time for an inspection is 6 a.m. on the following day.
• Enter a gate code (if applicable).

After you have scheduled the inspection, you will be able to:

• Request another inspection, same permit.
• Request another inspection, different permit,
• Get a confirmation number and hang up. (Use this confirmation number when inquiring about this telephone request.)
• Return to the main menu.

To cancel an inspection:

• Enter the permit number, followed by the # key.
• Enter the inspection code from the list on the outside of this brochure.

After you have cancelled the inspection, you will be able to:

• Cancel another inspection, same permit.
• Cancel another inspection, different permit.
• Get a confirmation number and hang up. (Use this confirmation number when inquiring about this telephone request.)
• Return to the main menu.

To obtain inspection results

• Enter the permit number, followed by the # key.
• Enter the inspection code from the list on the outside of this brochure.

After you have listened to the inspection results, you will be able to:

• Listen to more results, same permit.
• Listen to more results, different permit.
• Get a confirmation number and hang up. (Use this confirmation number when inquiring about this telephone request.)
• Return to the main menu.

To transfer to staff or obtain additional information